Please Read the Following Terms Carefully.

 This website is operated by Violet Earth Academy (ACN 107482986) trading as Cosmosis Academy as a sub-contractor to the Insight Foundation (ABN 60030204729) under the domain name cosmosis.net.au, cosmosis.com.au, cosmosis.org, cosmosis.org.au ("the website").

These terms of use as varied from time to time ("Terms") govern your use of the website and all its associated services. By accessing, browsing and/or using the website you will be deemed to have agreed to these Terms. If you do not wish to be bound by these Terms you must discontinue accessing, browsing and/or using the website.

 Intellectual Property Rights

 The material contained on the web site is protected by copyright.

You may use the website for personal and non-commercial purposes only.

You acknowledge that the Insight Foundation website, special technology used in connection with the website, Insight Foundation services, all software, material, information, communications, text, graphics, links, electronic art, animations, audio, video, photos, and other data available within the website ("Insight Foundation content") are provided by the Insight Foundation or third-party providers and are the copyrighted works of the Insight Foundation and/or such third parties.

 You may not copy, reproduce, publish, distribute, modify, create derivative works of, rent, lease, sell, transfer, display, transmit, compile or collect in a database, or in any manner commercially exploit any part of the Insight Foundation content or our services in whole or in part unless expressly authorised by the Insight Foundation or the relevant third party owner.

You may not store any significant portion of any the Insight Foundation content or Insight Foundation services or materials in any form. Under the Copyright Act 1968 and related amendments you are limited as to the amount of material that you may download, print, copy and/or cut and paste from the website. It is your responsibility to ensure that you do not infringe any applicable law.

 You may only download and print a reasonable quantity of copies of Insight Foundation content for non-commercial, personal or educational use only. The copies must contain any copyright or other proprietary rights notices that are contained in the original source. The copies must not be modified.

 You acknowledge that the Insight Foundation and/or third-party providers remain the owners of the Insight Foundation content and that you do not acquire any intellectual property rights in the Insight Foundation content.

 Logo

 The Insight Foundation name and other related trade marks including the Insight Foundation logo that appears throughout the website are trade marks of the Insight Foundation. You are strictly prohibited from using, displaying or providing links to the Trade Marks without express permission from the Insight Foundation.

 Information Does Not Represent Professional Advice

 The material provided on the website is provided as general information only. It is not intended as professional advice and must not be relied upon as such. Prior to entering into a transaction or taking any particular course of action in connection with the website, you should make your own inquiries and seek independent advice tailored to your specific circumstances and objectives.

 Accuracy and Usefulness of Information

All material and information on the website is provided in good faith and is believed to be accurate and current as at the date of publication. However, the Insight Foundation provides no warranty or guarantee that any material or information on the website or linked websites will be accurate or complete.

The Insight Foundation will not be liable for any damages whatsoever whether in an action in contract, negligence or other sort, arising out of or in connection with, access to the website or the information and material contained in it. All warranties of any kind are excluded to the maximum extent permitted by law.

The Insight Foundation makes no guarantee as to the usefulness of the material and information on neither the website, nor any of the products and services promoted on it or via linked websites. In particular, the Insight Foundation makes no guarantee as to the appropriateness of the training courses selected by you and no guarantee as to the likelihood of employment which may be gained by virtue of any training undertaken.

 Access

 You agree and understand that the Insight Foundation may prevent or restrict your access to the website for any technical, security and or any other reasons at its absolute discretion. The Insight Foundation will advise you as soon as practicable of any restrictions imposed on your access to the website.

 Variation of These Terms

 The Insight Foundation may vary these Terms at any time. In the event that the insight Foundation varies these Terms, it will provide notice by publishing the varied Terms on the website. You accept that by doing this, the Insight Foundation has provided you with sufficient notice of the variation.

 No Warranties or Representations

 The Insight Foundation does not exclude any rights or remedies available to you under the Trade Practices Act or equivalent State legislation that cannot be excluded or restricted.To the extent permissible by law, the Insight Foundation makes no warranty or representation (express or implied) regarding the quality, accuracy, reliability, currency, performance, completeness or fitness for purpose of any part of the website or any of the Insight Foundation  content.

The Insight Foundation does not represent or warrant (expressly or impliedly) that the website or any of the Insight Foundation content, or the facilities that make the website and the Insight Foundation content available, will not cause damage, or are free from any computer virus or any other defects or errors, or that your access to the website or any Insight Foundation content will be uninterrupted.

 To the maximum extent permitted by law, the Insight Foundation is not liable (whether in contract, negligence or otherwise) for any loss or damage arising from the use of the website or any of the Insight Foundation content. To the maximum extent permissible by law, the Insight Foundation liability for breach of any implied warranty or conditions that cannot be excluded is restricted, at the Insight Foundation option, to:

*     the re-supply of the relevant goods or services; or

*     the cost of the re-supply of the relevant goods or services; or

*     any amount paid by you to the Insight Foundation in respect of the relevant goods or services.

 You agree that in no circumstances will the Insight Foundation be liable for any indirect, incidental, special and/or consequential losses or damages of whatever nature arising out of your use of the website or of any of the Insight Foundation content (including, but not limited to, losses or damages arising out of, or attributable to, an act or omission by the Insight Foundation).

No Guarantees as to the Service

 The website contains downloadable materials and links to external websites.

The Insight Foundation is not responsible for, and has no control over, the content of downloadable materials or external sites. You understand that the Insight Foundation cannot and does not guarantee, warrant or represent that files or software of any kind, or from any source, available for downloading through the website, will be free of infection or viruses, worms, Trojan horses or other code or defects that manifest contaminating or destructive properties.

 Prices and Payments

 All prices quoted on the website are quoted in Australian Dollars ("AUD") and are inclusive of GST.

 All payments to be made to the Insight Foundation must be in AUD and must be inclusive of GST.

 A payment to be made to the Insight Foundation must always be made in accordance with the Insight Foundation payment terms that apply to that payment.

Payments that are received in a currency other than AUD will not be accepted and any attempted registration by you in respect of the website or Insight Foundation content will be delayed until correct payment is made.

 Student Agreement

 1.    By accepting these terms, a binding agreement shall arise between you and the Insight

Foundation ..

2.    By accepting these terms you agree to pay the course fee (plus GST if applicable)

("Course Fee") for the course you have selected under this Student Agreement

("Course"). Upon receipt of the Course Fee, the Insight Foundation agrees to:

*     supply to you all materials listed by the Insight Foundation for your Course ("Course Materials");

*     grade your assignments;

*     answer queries about your Course;.

3.    The Course Fee does not cover postage to the Insight Foundation, nor any materials that are not listed as Course Materials for your Course. The Insight Foundation notes that, depending on your particular Course, you may need to provide your own equipment in addition to the Course Materials at your cost. Subject to successful completion of all assignments and the Course Fee being paid in full, the Insight Foundation will issue you with appropriate certification for your Course.

4.    Course Materials will be sent to you as you progress through your Course and submit your assignments. The Insight Foundation reserves the right to withhold provision of Course Materials in the event that you fail to pay any part of the Course Fee as and when it becomes payable. If you are paying by instalments, you must pay all such instalments on or before the due date; and in the event that the instalments are to be paid by way of direct debit, you must ensure that you maintain sufficient funds in your account to meet the instalment payments.

5.    Irrespective of your progress through the Course, if you fail to pay any instalment by the due date, the total outstanding balance of the Course Fee will become immediately due and payable and you may also be required to pay additional administrative costs.

6.    The Course Materials which the Insight Foundation provides to you shall become your property. However, the content of the Course Materials, including copyright and all other such intellectual property rights contained therein, remain the property of the Insight Foundation or a nominated third party. You may not reproduce any part of the Course Materials without the prior written consent of the Insight Foundation.

7.    In the event that you do not complete the Course within the given timeframe, your Course will be immediately cancelled without refund. If you wish to continue with your Course after the expiry date, an additional fee of $250 will be charged and a maximum extension of six (6) months will be granted. Extensions are subject to availability and the Insight Foundation retains the right to refuse an extension in its absolute discretion.

8.    If you wish to terminate your studies before the completion of your Course, you must notify the Insight Foundation in writing via registered post ("Cancellation Request"). A full refund of the Course Fee will only be issued if the Cancellation Request together with all Course Materials (in good and merchantable condition) is received by the Insight Foundation within 15 calendar days of the Agreement Date. If the Course Materials are not received within this period or are returned in an unmerchantable condition you will be charged a $100 cancellation fee.

9.    If you fail to notify the Insight Foundation of your Cancellation Request within 15 calendar days of the Agreement Date, you will be liable to pay the Course Fee to the Insight Foundation in full.

10.   If during the term of your Course you wish to transfer courses, you may do so subject to the following conditions:

 *     Your instalment payments are paid up to date and there are no other overdue monies owing to the Insight Foundation

*     You agree to pay an additional fee of $150;

*     You agree to pay any difference between your original Course Fee and your new course fee;

*     Any remaining credit on your behalf may be used toward further the Insight Foundation courses, but will not be refunded.  This credit may only be utilised prior to the expiration of your Course in accordance with section 7 of this student Agreement.

*     Your request to transfer Courses must be lodged within one (1) year of the Agreement Date.

11.   If your Course requires you to partake in any external examinations, you are responsible for establishing your own eligibility and making arrangements to attend and pay for the examination.

12.   To enrol online, you must be over 18 years of age.

13.   By accepting these terms:

*     you are warranting that you are not legally bankrupt; and

*     you are giving your consent to the Insight Foundation undertaking a credit check on you with the Credit Reference Association of Australia.

 Links to Third Party Websites

 The website may contain links and pointers to other websites operated by third parties.

 Third party links and pointers are included solely for your convenience. Links to third party websites do not constitute endorsement, sponsorship or approval by the Insight Foundation of the content, policies or practices of those third party websites.

 You agree that by accessing any third party linked website you do so at entirely at your own risk.

 The Insight Foundation will not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with, use or reliance on any goods or services available on or through any third party website.

 Privacy

 By using this website, you agree to the Insight Foundation Privacy Statement.

 Security

When using the World Wide Web, the Internet or third party networks or facilities, you are using networks, facilities and services that are beyond the control of the Insight Foundation. You assume all risk and liability of your use of the World Wide Web, the Internet or any such third party networks, including any access to the website via such media.

 Three Month Course Trial Period

 The Insight Foundation offers a three month trial period for its courses. Tuition fees are refunded should a student no longer with to continue within three months of commencement of a course, there is a cancellation fee of $357.50. For student withdrawal, the student will need to provide one month’s written notice and return all training materials in pristine condition within five days of the termination notice. Likewise, should the Insight Foundation deem a student is not suitable to continue the course within the first three months of study, the same conditions apply. The enrolment fee is non-refundable.

 For further details on our refund policy and cases of termination of study, please contact us or refer to our student handbook.  Support is provided for each course undertaken with the Insight Foundation as described in the individual course outline.

 Recognition of Prior Learning?

 Recognition of prior learning is given at the discernment of the Insight Foundation Faculty Deans and provides formal recognition for your existing knowledge and skills. The benefits for you are:

*     You can gain your qualification in a reduced amount of time

*     You can concentrate your time and energy on learning new knowledge and skills, starting your Insight Foundation course at the right level for you.

*     Any credit given to you through the Recognition of Prior Learning process can be recognised by employers to assist with your career progression.

 Once the Insight Foundation receives your Recognition of Prior Learning application, the evidence and information you have provided for each module will be assessed by qualified Recognition of Prior Learning assessors.

You may be contacted during the assessment process by the Recognition of Prior Learning assessors and asked to provide further information, or to clarify details about the evidence you have supplied.

 Please note: To ensure the Insight Foundation can process your application in a timely manner, you must request the appropriate form from the Insight Foundation. If an application is incomplete, incorrectly filled out or the form is unattached, it will be returned to you without it being assessed.

 Course conduct

 We ensure the following procedures are adhered to during the conduct of your course:

*     Proposed subjects/modules are to be taught according to the course documentation. No changes are to be made without prior approval of the Insight Foundation

*     Assessments are to be conducted for all stated competencies.

*     Assessments are equitable for all persons, taking into account individual needs relevant to the assessment.

*     Students will, at all times, be treated with respect and dignity.

*     Professionalism, strong work ethics and empathy must always underpin the treatment of students.

 The Insight Foundation is committed to providing a learning environment in which customer complaints and appeals are responded to in a constructive and timely manner.

 The policies and procedures ensure that:

*     Each complaint and appeal is recorded in writing.

*     Outcomes are recorded in writing.

*     Each appeal is heard by an independent person or panel.

*     Each appellant:

o     has an opportunity to formally present his or her case; and

o     receives written advice of the outcome including reasons for the decision.

Complaints procedure

In the event that a student has a complaint concerning any matter in relation to the training, or with the Insight Foundation, the student will:

1.    Speak directly with a representative in Student Services to resolve the problem. (call 08 9401 4310 )

2.    If the student can not speak to the person concerned, they should direct the matter in writing to the designated representative.

3.    If the problem has not been resolved to the student’s satisfaction, they should notify the Tutor Co-ordinator within 21 days. (call 08 9401 4310)

4.    The Course Administrator will respond within a further 21 days.

5.    If the complaint is still unresolved, the student will be advised of external organisations that may assist (e.g. Department of Fair Trading or the relevant government department).

 Assessment appeals procedure

 If you are not satisfied with the result of your assessment, you may appeal against the decision by following the steps below:

1.    Notify the tutor within 21 days of learning of the result of the assessment.

2.    Complete the Assessment Appeal Form, and return it to the Insight Foundation, and mark it to the attention of the Tutor Coordinator

3.    The Tutor Coordinator will organise a review of the assessment and will advise you of the findings of the review.

4.    If the matter is still unresolved, the Education Manager will be notified and will provide the student with a written statement of outcome within a further 21 days.

If the appeal is unresolved, you will be advised of external organisations that may be able to assist.

 General

 Any rights not expressly granted to you herein are reserved by the Insight Foundation. For the purposes of this agreement the words "Insight Foundation", "We", "Our" and "Us" refer to the Insight Foundation Inc and "website" to materials delivered on www.theinsightfoundation.org.au and other co-branded sub-faculty versions of the site.

 Reservation of Rights

 Any rights not expressly granted to you herein are reserved by the Insight Foundation.